1. Introduction
Psyche & Soul ("we", "us") respects your privacy. This policy explains what information we collect through this website and our services, how we use it, and the choices you have.
2. Information we collect
When you send an enquiry or contact us, we may collect your name, phone number, the treatment you are interested in and any message you choose to share.
When you contact us through WhatsApp or phone, that communication is also governed by the privacy terms of those service providers.
3. How we use your information
We use your information only to respond to your enquiry, schedule sessions, provide our services and communicate with you about your care. We do not sell or rent your personal information.
4. Confidentiality of sessions
Everything shared during counselling and therapy sessions is treated as strictly confidential, in line with professional ethical guidelines.
Confidentiality may only be broken where there is a serious risk of harm to you or others, or where disclosure is required by law.
5. Cookies and analytics
This website may use basic cookies and anonymous analytics to understand how visitors use the site and to improve it. These do not identify you personally. You can disable cookies in your browser settings.
6. Sharing of information
We do not share your personal information with third parties, except where required by law or with your explicit consent.
7. Data retention and security
We keep your information only for as long as needed to provide our services or meet legal requirements, and take reasonable measures to protect it from unauthorised access.
8. Your rights
You may ask to access, correct or delete the personal information we hold about you by contacting us using the details below.
9. Contact us
Phone: +91 98190 57589
Address: 1005, 2C Estella, JP North Garden City, Vinay Nagar, Mira Road East, Maharashtra 401107